Delete your Fittel account
Request permanent deletion of your account and associated data.
Delete inside the app
- Open Fittel and go to Profile.
- Select Delete Account.
- Review the warning and confirm deletion.
Cannot access the app?
Email us from the address associated with your Fittel account. Use the subject “Fittel account deletion request” and tell us whether the account is a client or trainer account. We may ask for limited information to verify that you own the account.
Email a deletion requestDo not send your password, one-time sign-in code, or payment information.
What deletion covers
- Your account identity, profile, active sessions, and account-owned application records are removed from active Fittel systems.
- Client-owned meal history, friendships, community posts, progress, and entitlement records are removed, subject to the limited retention below.
- Trainer-owned communities, schedules, invites, and library data are removed. Prescribed records retained by a client may become unattributed so that client can keep their own history.
- Drafts stored only on a device can be removed by deleting them in Fittel or clearing Fittel's local app data.
Limited retention
Residual copies may remain temporarily in backups, security logs, isolated storage, or service-provider systems until normal deletion cycles finish. We may retain limited records where required for legal, accounting, security, fraud-prevention, or dispute-resolution purposes. See our Privacy Policy for details.