Last updated: 6 May 2026
This policy explains what Fittel collects, why, where it goes, and what you can do about it. Fittel is a personal-trainer ↔ client coaching app: trainers prescribe workouts and review meal logs; clients track sessions and meals. We try to keep data collection to the minimum the product genuinely needs.
"Fittel" ("we", "us") is currently operated by Ting Teck Chuan as an individual. We may transfer operation of Fittel to a successor entity (such as a registered company or a partnership) in the future; if that happens we will update this page and notify users in-app. Reach us at fittelbusiness@gmail.com.
| Category | Examples | Purpose |
|---|---|---|
| Account | Firebase user ID, email, name, profile photo (from Google/Apple if applicable) | Authenticate you and show your name and photo to your trainer or clients |
| Profile | Display name, phone (optional), goals, role (trainer or client) | Personalise the experience and let trainers see who they're coaching |
| Personal stats | Date of birth, sex, height, weight, activity level, fitness goal | Compute personalized calorie and macro targets and tailor your daily insights. Never shared with your trainer. |
| Coaching content | Workouts, exercises, sets/reps/weights, per-exercise notes, off-days, trainer-uploaded custom exercise images or videos | The product itself — trainers prescribe, clients perform |
| Meal logs | Photos of meals, optional client note, macro estimates from Fittel Intelligence, time of day | Track nutrition and let trainers review eating patterns |
| Health data | Step count, active energy, exercise minutes (Apple HealthKit or Google Health Connect) | Show daily activity in your dashboard and inform daily insights generated for you. Health data and personal stats are not shown to your trainer. |
| Device | FCM push token, app version | Send session reminders and workout notifications |
| Diagnostic | Crash logs, request error logs (server-side) | Fix bugs. We don't run third-party analytics SDKs. |
We do not collect: your contacts, browsing history, location, advertising identifiers, or biometric data beyond what HealthKit / Health Connect exposes. We don't run ad networks or attribution SDKs.
Your account information, coaching content, and meal-log metadata are stored using secure third-party cloud database and object-storage providers so your data syncs across devices. Authentication runs through Firebase Authentication (Google). Push notifications are delivered via Firebase Cloud Messaging.
It never sees your account email, name, age, weight, HealthKit data, workout history, trainer or client identities, messages, schedules, or notes. It is not used to coach you, write trainer feedback, or generate any health advice — only to estimate macros from the food in your photo and to label the exercise in your gym photo.
To deliver Fittel Intelligence we transmit the data above to third-party cloud hosting and AI technology providers. We share only the minimum information necessary to generate a response. Data sent to these providers is retained per their policies for up to 30 days for abuse monitoring, then deleted. The photos and descriptions you submit are not used to train any AI model.
The daily insight card on your dashboard ("you're behind on protein", "great pace on calories", etc.) is generated locally on our backend by simple time-of-day rules from your own logged data: your meal logs for today, your personal stats, your calorie and macro targets, and (when you've granted access) your HealthKit / Health Connect step and energy totals. It is not produced by any AI provider — your data is never transmitted to Fittel Intelligence or any third-party AI service to generate these messages — and the message is visible only to you.
If you grant HealthKit or Health Connect access, the app reads steps, active energy, and exercise minutes for the days you view. We summarise those into daily totals to power your daily insights and dashboard. Your trainer never sees your raw HealthKit values or summaries — health data is for your view only. We never sell, share, or use HealthKit data for advertising. You can revoke the permission anytime in iOS Settings → Privacy → Health → Fittel, or in Android's Health Connect settings.
Fittel asks for the following device permissions when you first use a feature that needs them. You can grant or deny each one separately, and revoke them later in your phone's Settings app at any time.
If you're a client linked to a trainer (via invite code), that trainer can see: your profile (name, photo, goals), your workouts and how you completed each set, your meal photos and macro estimates, your off-days, and your scheduled sessions. They cannot see your HealthKit / Health Connect data, raw or summarised.
Your raw personal stats (date of birth, sex, height, weight, activity level) and your daily insight messages are never shared with your trainer; only the personalized calorie and macro targets these stats produce — which you and your trainer agree on — are visible to them.
If you delete your account, your trainer's view of you disappears. If your trainer deletes their account, you keep your meal logs and personal data; their prescribed workouts and diet notes remain on your profile but are unattributed to any trainer (so your training history isn't lost).
We work with third-party service providers to operate Fittel, including:
oss.exercisedb.dev): when the picker loads, your IP
fetches their public catalogue directly. Animated demos are served
from their CDN. We don't send your account info to them.
We do not sell your data. We do not share your data with advertisers. We do not run analytics SDKs that profile you across apps.
You can, at any time:
Depending on where you live (e.g. EU/UK under GDPR, California under CCPA, or similar laws elsewhere), you may have additional rights such as data portability, restriction of processing, and the right to lodge a complaint with your local data-protection authority. We honour these — email us.
Our service providers may store and process data outside your home country, including in the United States and the Asia-Pacific region. Where required, transfers rely on Standard Contractual Clauses or equivalent safeguards.
Fittel is not intended for users under 13. If we discover we hold data from a child under 13, we will delete it. If you're a parent who believes we hold data about your child, email us and we'll act promptly.
Connections to our backend use HTTPS. Auth tokens are short-lived Firebase JWTs or Fittel-minted session tokens. Storage URLs for media are presigned and time-limited. We don't claim perfect security — no service can — but we treat this seriously and limit blast radius where we can.
We'll update this page when something materially changes (a new processor, a new data category, a new region). The "Last updated" date at the top reflects the latest revision. For significant changes, we'll surface a notice in-app on first launch.
Questions, requests, or complaints: fittelbusiness@gmail.com.